Looks like an Austin IHOP is the recipient of this week’s Worst Receipt Award, an always-competitive category open to servers and customers alike. A server at the chain wrote the following description on a couple’s to-go order: “BLACK PPL.”
“[He] could’ve asked me my name,” Arainia Brown told KVUE, adding, “Don’t label me. I don’t label you.” The couple pointed out the irony that their server was also black.
IHOP’s corporate office has released a statement saying, “This was a poor choice by our franchisee’s team member, and is not in keeping with policies and procedures. We recognize that this could be offensive and apologize. Everyone is welcome in our restaurants.” The chain says the couple’s situation will ultimately prove a “teachable moment.”