
“Casualness in restaurants does not automatically make customers feel more relaxed. It often has the opposite effect… These days, too many new restaurants [neglect their customers]. Their motto might as well be Too Cool to Care.” — GQ critic and cheerleader for the S.F. food scene Alan Richman, in a scandalous review of M. Wells in NYC that was posted today, and which includes an accusation by the restaurant — which he deems utterly false — that he sexually harassed a waitress. Watch this story blow up, folks. [GQ via Grub Street NY] Update: Now Sam Sifton weighs in. [NYT]