Every Friday, we provide you with the best–and the worst–user reviews from the week. The following reviews are real, valid, submitted, unedited (except where marked) reviews from our various sites.
Last week, we discussed the finer points of palate sensations. This Friday, let’s examine something that requires little to no sublety: delivery.
The thing about delivery is that you aren’t (or shouldn’t be) expecting much to begin with. If you are anything like us, delivery–whether it be Thai, pizza or Chinese–serves two purposes: convenience and comfort. If it comes quickly, it pleases. If the food is decent and “normal” (so to speak), it pleases. Delivery doesn’t require being the meal of the month; it’s supposed to be solid.
With that said, here are two divergent delivery experiences, as told by our dear users. First up, an anonymous positive review of SRI Thai in the Sunset:
We order delivery from here all the time. I have never actually been to the resturant, but the food arrives quickly and is ALWAYS delicious. For the amount you get it’s a great price. Try the green curry with chicken, you won’t be disappointed or hungry!
Then there’s the (entertaining) flip of side of delivery, after the jump.
For the sake of the parties involved, we’ll leave you guessing as to which restaurant has a “subpar” delivery system:
My order usually takes an hour to arrive and is ice cold when I get it. On two occasions, it actually never arrived, and I had to call. They apparently forgot. If you order a soda, it is delivered in a cup with ice inside a plastic bag that is soaking wet by the time it gets to you. With my last order, the plastic broke, and my entire order was drenched in Diet Pepsi. Twice, my burger was practically raw. I called to alert the staff, and they told me they would give me a credit, since I didn’t have time to wait for ANOTHER hour for ANOTHER burger. When I called the next time to use the credit, they told me there was no record of a credit for me, so they wouldn’t grant it. I love the food here, which is why I’ve put up with this, but never again. I will stick with the [redacted] location. I don’t make any generalizations of people working in fast food, and don’t usually put them down, but the staff at this location puts the DUH in dumb.
For the sake of the parties involved, we’ll leave you guessing as to which restaurant has a “subpar” delivery system:
