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Displaying all articles tagged:
Customer Service
kids in restaurants
Mar. 31, 2017
Restaurant Gets ‘Dramatic Increase’ in Reservations After Banning Kids Under 5
The owner says they were making his “classy” Italian spot feel like the local pizzeria.
By
Clint Rainey
Receipt Drama
May 12, 2016
Peter Chang Fires Servers for Insulting Diners’ Penis Size
His daughter is also out as general manager.
By
Clint Rainey
Video Feed
May 2, 2016
Del Taco Manager Fired for Profane Rant
Famous last words to anyone with a camera: “Where you gonna post it? YouTube?”
By
Clint Rainey
Kids In Restaurants
July 21, 2015
Parents Irate After Restaurant Owner ‘Snaps’ at Screaming Child
“Her parents said, ‘Are you screaming at a child?’ ‘Yes I am. And she shut up.’”
By
Clint Rainey
Lawsuits
June 4, 2015
Waiter Who Spit in a Man’s Drink Gets Busted by a DNA Test
It took three months to solve the horrendous crime.
By
Clint Rainey
Customer Service
June 1, 2015
A Hooters Waitress Donated One of Her Kidneys to a Dying Customer
“I said, ‘Well I have two kidneys, do you want one of mine?’”
By
Clint Rainey
Customer Service
Nov. 11, 2014
This Unpleasant Exchange With a Customer Got a Domino’s Manager Fired
It all went down after the customer asked for white sauce and got “light sauce.”
By
Clint Rainey
The Chain Gang
Aug. 20, 2013
Così Chief Executive Says Customer Service at Così Sucks
He’s going to do something about that right now.
By
Hugh Merwin
Customer Service
Jan. 27, 2012
Wylie Dufrense Will (Reluctantly) Serve You Steak and Steamed Vegetables If
The once-truculent chef is softening a bit.
By
Alan Sytsma
Eatiquette
Nov. 19, 2009
Keep in Mind, Chefs Don’t Always Respond Well to Criticism
What’s the proper way to complain at a restaurant?
By
Daniel Maurer