Today in Customer Kvetching


David Sax, author of Save the Deli, outs himself as a staunch 15 percent tipper on City Room (“Yes, I know you’re all underpaid,” he tells members of the service industry. “But guess what? So am I.”), and Fork in the Road recalls its ten worst restaurant moments (“If you can see bloody meat juice dried on the walls, it is best not to eat there.”). [City Room/NYT, Fork in the Road/VV]