Dear Grub Street,
Please help explain! Last night three longtime New Yorkers, who have been to their fair share of bars (both at the high-end and the low), encountered one for the books. Cocktail hour found the trio at the bar at the new Bowery Hotel. After three rounds of cocktails, the bill was requested. The menu-advertised price was not the price that was charged: Macallan was $16 on the menu, and we were charged $17; Grey Goose was on the menu as $12, yet we were charged $14 for two of the drinks and $15 for the last one; my first two Scotches were $15 each, and then my last one went down a dollar to $14. Please note: No one's order changed over the three rounds.
When asked for an explanation from the staff, a few excuses were thrown around: We have new purchasing manager who has changed some prices; we have to update the menu; and the final one: WE CHARGE FOR ICE. Two dollars. Each drink. Now call us crazy, but isn't ice part of the deal? Like a swizzle stick and a mixer? We were so flabbergasted by the reasoning, we decided to ask for a to-go cup for our ice … I mean, we paid two dollars for it.
Cold & Peeved in NYC
Most Viewed Stories
Keurig Says Sales of Its Machines and Coffee Pods Continue to Plummet
McDonald’s New Kale Salad Has More Calories Than a Big Mac
The ‘Food Surgeon’ Is the Latest Hypnotically Strange YouTube Sensation
How the Sasso Became the City’s ‘It’ Chicken
Watch an Impressive Trailer for Michael Pollan’s New Netflix Series, Cooked
Latest News from Grub StreetUncle Boons Team Expands With 9-Seat Non-Thai Mr. Donahue’s
Ann Redding and Matt Danzer are skewing American comfort food for their next act.How the Sasso Became the City’s ‘It’ Chicken
Sharp-eyed menu readers might have recently noticed a new pedigreed poultry around town.5 Intriguing Chinese New Year Specials Worth Seeking Out
Limited-time-only dishes at East Wind Snack Shop, RedFarm, and more.Oh No: There’s Now Cold-Brewed Butter Coffee in a Can
"Upgrading" your coffee is finally as easy as popping a tab.LES Legend Kossar’s Is Open Again With Excellent Sandwiches and Nouveau Bialy Flavors
There's still your classic onion and garlic, too.Grub Street’s Restaurant Power Rankings: Lilia, Nishi, Le Turtle, and More
Find out where to eat in our weekly ranking of the city's most-buzzed-about restaurants.Top Chef Recap: It’s Time for Restaurant Wars
"We’ll let those bros take themselves down."Black Customers Sue Denny’s for Asking Them to Prepay for Their Meal
They say the manager tried to apologize with free dessert.Jane the Virgin’s Yael Grobglas Makes Shakshuka When She Feels Homesick
"To me, food is just an endless source of happiness."The ‘Food Surgeon’ Is the Latest Hypnotically Strange YouTube Sensation
Want to see Oreo cream get transplanted into a Reese's cup?
People are furious at the chain for moving lemons behind the counter.Here’s How Mario Batali Makes Pot Brownies
But some experts say he's doing it all wrong.Northern Spy Food Co. Will Close for Good in Two Weeks
"We're hanging it up while we still have the buttons on our pants."Keurig Says Sales of Its Machines and Coffee Pods Continue to Plummet
The company posted its sixth straight quarter of losses.Meet the People Working to Improve the Lives of Restaurant Employees
A growing number of advocates say it's time to give members of the hospitality industry access to programs that actually promote mental and physical wellness.Watch an Impressive Trailer for Michael Pollan’s New Netflix Series, Cooked
"When we learned to cook is when we truly became human."McDonald’s New Kale Salad Has More Calories Than a Big Mac
The new chicken Caesar is one of the unhealthiest items on the Canadian menu.April Bloomfield and Ken Friedman’s Salvation Burger Will Open Next Week
Pretty much everything including the mustard is made from scratch.Ben & Jerry’s Unveils Its First-Ever Nondairy Ice Creams
Two classics (Chocolate Fudge Brownie and Chunky Monkey) and two exclusive new flavors.Say Good-bye to Subway’s $5 Footlong
It's raising the price of its most famous sandwich deal to $6.